Your private space for support, sessions, progress, and care updates.
The MindCare Care Portal gives clients and approved team members a secure way to manage appointments, session updates, care progress, video support, reminders, and private communication.
A complete care journey in one protected system.
From appointment review to client onboarding, session tracking, progress updates, reminders, and private support, the portal helps MindCare keep care organized, secure, and people-centered.
Client Profile
Stores full name, date of birth, contact information, emergency contact, assigned team member, and care status.
Sessions & Appointments
Tracks scheduled sessions, attended sessions, missed appointments, video sessions, and follow-up plans.
Progress Updates
Team members can record care notes, treatment progress, next steps, and client-visible summaries.
Video Sessions
Clients can join approved virtual support sessions using a secure video session link.
Session Reminders
Clients can receive reminders before their session date through portal notifications and email.
Care Chat
Clients can send support messages when a team member is unavailable, and staff can reply later.
From appointment request to protected portal access.
The portal starts after a client requests an appointment. The MindCare team reviews the request, creates a client profile, sends an invite link, and supports the client throughout their care journey.
Appointment Request
The client submits an appointment request through the website.
Team Review
Authorized staff review the request and decide whether to create portal access.
Portal Invite
The client receives an invite link with a temporary password.
Care Tracking
Sessions, progress, reminders, notes, and communication are managed securely.
Built with admin control and client privacy in mind.
Super Admins can suspend, cancel, or discharge a client profile when necessary. Team members only access the clients assigned to them or allowed by their role.
- Role-based access for team members
- Password reset and secure authentication
- Private staff notes and client-visible summaries
- Audit logs for sensitive actions
Need portal access?
Portal accounts are created after your appointment request has been reviewed by the MindCare team.